Frequently Asked Questions

Find answers to common questions about our chocolates and services

How should I store my Godiva chocolates?

To maintain freshness, store your chocolates in a cool, dry place at a temperature between 60°F and 68°F. Avoid refrigeration to prevent bloom.

Do you offer allergen information?

Yes, all products are labeled with allergen warnings. Our chocolates may contain dairy, nuts, soy, and gluten. Please check individual packaging for details.

Are Godiva chocolates Kosher certified?

Many of our products are certified Kosher. Look for the OU symbol on the product pages or packaging for confirmation.

Can I include a personalized gift message?

Absolutely. During the checkout process, you can add a complimentary personalized message to be included with your gift order.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status.

Do you offer sugar-free options?

Yes, we offer a dedicated selection of sugar-free chocolates that maintain the premium taste Godiva is known for.