Returns & Exchanges

Due to the perishable nature of our products, we do not accept returns. However, if you are not 100% satisfied with your order, please contact us for a replacement or refund.

Return Process

• 1.
  Inspect Your Order

  Check your chocolate delivery immediately upon arrival for any damage or discrepancies.

• 2.
  Contact Support

  Reach out to our customer care team within 7 days of delivery with your order number and photos of the issue.

• 3.
  Case Review

  Our quality assurance team will review your request to ensure it meets our Satisfaction Guarantee criteria.

• 4.
  Resolution

  Once approved, we will process a replacement shipment or issue a full refund to your original payment method.